FAQ
You can find the answer of many question about VIP transfers, tours, travels and rent a car with driver…
Are your prices per vehicle or per person?
Our prices are per vehicle.The price you see is the price you will pay.
Will you meet us at any time of day?
Yes, we are able to provide a 24hour service. We will meet you at any time of day there will be no extra charge for unsocial hours.
What if my flight is delayed? Will I be charged extra?
We monitor flight arrivals before any drivers are dispatched, as a result we do NOT charge you any extra if your flight is delayed.
How early do I need to book my vehicle?
The earlier the better. However, 2 hours would be recommended. If you are making a last minute booking it is best to call or Whatsapp us.
Can I make a booking on the phone?
Yes, you can make a booking on the phone our office telephone number or by Whatsapp 00905322920394. This is often the best method if you are making a last minute booking.
I have completed a booking form will you confirm the booking?
Yes, we will confirm your booking within 5 minutes of receipt. Please check your Inbox, Spam Inbox or Junk Mail. If you do not receive this confirmation, please contact us.
Do I need to pay in advance?
No, you do not need to pay in advance. You may pay by cash on arrival. (You can pay in EUR, USD, TL or GBP)
Can I smoke in the car?
Smoking in licensed in Private Hire Vehicle is against the law. There are heavy penalty if anyone including this found smoking in one of our vehicles.
How do I meet the Driver or Meeting & Greeting Staff?
Our (24/7) Meeting & Greeting Team will be waiting at the arrivals lounge of the airport terminal and will be waiting for you at the exit of the customs hall holding a board with Our Company Logo. Once you have met with our friendly Staff, you will be escorted directly to your vehicle. Drivers wait in the Minivans (not inside Airport). If you should fail to find our Staff, please DO NOT LEAVE the Airport and Call or Whatsapp us 7/24. Whatsapp: 00905322920394 (English / Arabic / Turkish – 24/7)
Can I Cancel my Booking?
You can cancel your reservation without penalty 2 hours before your flight by E-mail or Phone Call.
How can I book Reservation?
You can apply Online Reservation Form and we confirm your Reservation by email few minutes later. Everything you need, will be in that E-mail.
How easy is it to book a car with you?
You just need to fill the reservation form, it is as simple and safe as that.
How early do I need to book my car?
You can make your transfer reservation 2 hrs before your flight…
What happens if my flight is cancelled?
Please Reply to your Email or Call Us directly to inform us.
If you have more questions please contact us.